How To File a Complaint Against a Trucking Company - Front Range Injury Attorneys

How To File a Complaint Against a Trucking Company

Trucking companies are often guilty of disregarding safety codes, neglecting protocols, and prioritizing time and cost savings. However, these reckless actions can lead to devastating trucking accidents. In Colorado, if you come across an unsafe truck, driver, or company, you have the right to file an official complaint. By filing a complaint, you can potentially prevent a catastrophic accident from occurring. In the unfortunate event of a truck crash, your complaint can serve as crucial evidence against the trucking company during a truck accident lawsuit or wrongful death claim.

If you or a family member sustained injuries in a truck accident in Colorado, you may be entitled to financial compensation for your injuries. Our knowledgeable and experienced Denver truck accident lawyers can help you pursue claims against a negligent truck driver or trucking company. We can help you file a complaint, pursue and negotiate insurance settlements and take your case to trial, if necessary.

Gather Key Information: Securing Essential Details

Before making the initial call to the authorities, it’s important to gather specific details about the incident. When reporting the violation, providing comprehensive and accurate answers will optimize the chances of the trucking company facing appropriate consequences for their negligence or misconduct. The following information is vital to include:

a) Name of the Trucking Company: This can usually be found displayed on the truck’s cab.

b) U.S. Department of Transportation Number: The unique identification number assigned to the company.

c) Motor Carrier Number: Another crucial identifier for the trucking company.

d) Description of the Truck and its Driver: Gather any relevant information about the truck’s appearance and the driver’s characteristics.

e) Date, Time, and Location of the Incident: Provide precise details regarding when and where the violation took place.

If the truck does not display the company name on its cab, it’s worth searching the internet for the complete name of the trucking company. It’s important to note that the logo or print on the trailer does not necessarily indicate the trucking company; it represents the company that owns the cargo being transported. To find the trucking company information, examine the cab of the truck.

Contact the National Consumer Complaint Database: Raising Concerns with the FMCSA

The Federal Motor Carrier Safety Administration (FMCSA) has established a database where consumers can file complaints against commercial trucks, cargo companies, buses, and moving trucks. Both consumers and vehicle drivers can utilize the National Consumer Complaint Database to bring forth their grievances against companies.

To file a complaint online using the database, you’ll need to answer a few simple questions about the incident. Specify the nature of the complaint, whether it pertains to truck safety, cargo tank facility, hazardous materials, operating authority, or property brokerage. Include as many details as possible in the incident description and submit your complaint. If your case involves interstate transportation, contacting the federal trucking authority would be appropriate. Otherwise, find the nearest FMCSA field office to file a local complaint.

If you prefer to file your complaint over the phone, you can reach the FMCSA Safety Violation Hotline by calling 1-888-DOT-SAFT. Representatives are available from 9:00 a.m. to 5:00 p.m. Central Time, Monday through Friday, to listen to your complaint. Filing your complaint with the FMCSA within 60 days of witnessing the violation could initiate an investigation into the truck company’s practices.

Notify the Trucking Company: Promoting Accountability and Safety

It is crucial to inform the trucking company about the alleged safety violation so that they can address the issue promptly and take necessary disciplinary actions against the driver, if required. By notifying the company about the incident or event, you can potentially prevent future collisions involving an unsafe driver or truck. If you know the name of the trucking company, search for their contact number online. Some companies provide online portals specifically designed for safety complaints. Alternatively, you can call the company directly and describe the incident. Most reputable companies take immediate action to resolve safety issues.

Call 911: Reporting Emergencies to Law Enforcement

If you believe that the safety violation poses an immediate emergency, do not hesitate to call 911 and notify the police. Examples of emergencies include an intoxicated or drowsy truck driver, dangerous truck maneuvers, loose cargo loads, or a truck that appears unfit for the road. By reporting these issues to law enforcement, the police can respond promptly, track down the dangerous truck, and conduct a traffic stop. Truck drivers may face criminal charges for drunk or reckless driving, along with penalties such as the suspension or revocation of their commercial driver’s licenses. Notifying the police can help resolve emergencies before a serious truck accident occurs.

If the safety violation results in an collision, you should call 911 and request emergency medical help. You may need to file a claim for your truck accident injuries. Seeking immediate medical care is important for your health and a potential claim for damages.


Taking action against unsafe trucking companies is vital for ensuring the safety of both motorists and pedestrians. By reporting safety violations, you play a crucial role in holding companies accountable for their actions and preventing potential accidents. Remember to gather key information, utilize the National Consumer Complaint Database, notify the trucking company, and contact law enforcement when necessary. Together, we can promote a safer environment on our roads and reduce the risk of devastating trucking accidents. If you’ve been injured in a truck accident, contact our Denver law firm to speak with an attorney in a free consultation about your legal rights.

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